General & First Response Course

Course Description

Welcome to Approach Learning’s online General and First Response Course. Our program is designed to provide you with the essential knowledge and skills needed to effectively respond to a wide range of emergency situations. This course will ensure that all of your employees are suitably trained in the safe use of Fire Extinguishers, Fire Hose Reels and Fire Blankets. By completing this training, you’ll be equipped to react swiftly and confidently in various emergency scenarios, ensuring the safety of yourself and those around you.


This comprehensive course has been meticulously crafted in strict adherence to the guidelines outlined in the Australian Standard AS 3745:2010 and the Building Fire Safety Regulation (BFSR) of 2008, ensuring thorough coverage of essential emergency response protocols and procedures.

Topics Covered

  • Emergency Evacuation/Potential Emergency Situation
  • A detailed step by step process for you to effectively Raise the Alarm
  • How you go about proceeding to the Assembly Area
  • Learn how to appropriately react to different Alarm Systems and Tones
  • Identification of different classes of fire
  • Learn how to locate and use site emergency equipment
  • Learn how to effectively implement the safe use of Extinguishers, Hose Reels and Blankets
  • Compliance and legislation requirements

The online training provided is intended to be of a general nature only. It is essential that you consult your site-specific Management Plan and Emergency Evacuation Diagrams to ensure compliance and make any necessary adjustments.


Course Duration: 30 min